We are lucky in that Alzburg Resort has many features that naturally make things a lot safer than others in the current environment. These include:
– We are owner operated so have complete control over all aspects of the business including cleaning/hygiene practices
– You have direct access to your accommodation ie there are no corridors or shared spaces with other guests
– We are located in Mansfield, with so much space and fresh air!
In addition to the above, to ensure your safety and peace of mind, we are also committed to:
– Providing hand sanitiser at check-in
– Additional rigour to our already comprehensive cleaning practices with particular focus on regular sanitising of high-touch areas such a door handles, taps, remote controls etc. – our staff refer to an extensive checklist while cleaning room-by-room
– Using cleaners approved by health experts, eg. disinfectants with 70% alcohol or higher
– Washing linen at a high heat setting
– Complying with local laws, including any additional safety or cleaning guidelines
Please respect other guests staying at Alzburg Resort who are not part of your family/group by maintaining correct social distancing and hygiene protocols.
We offer a flexible/reasonable cancellation policy allowing guests to receive a credit or reschedule where official COVID-19 restrictions prevent travel. Should you be awaiting Covid test results, please provide documentation.
If you require any further assistance prior to your stay, please contact Reservations on 1300 885 448.